The error is displayed due to permission conflict between Google user accounts inside Google Sheets and Google Forms. Logout of Multiple Google Accounts Īlternatively, you may visit /logout to immediately sign-out of multiple Google accounts. Now open the same Google Sheet and sign in with your default Google account. Windows, Linux, or Chrome OS: Press Ctrl + Shift + n You can also use a keyboard shortcut to open an Incognito window in Chrome ![]() At the top right, click the 3-dot vertical menu and then choose New Incognito Window.On your computer, open the Google Chrome browser.If your default Google account is not the one that is associated with the Google add-on, the sidebar of the Google add-on may display a grey screen with the message refused to connect. This is a known issue in Google Sheets and it likely happens when a user is logged into multiple Google accounts in the same Google Sheet. It may happen that you open an add-on in Google Sheets and immediately crashes with a message saying Refused to Connect. Google Drive Refused to Connect - Troubleshooting
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